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Free standard delivery over €75 · EU
Mar-Mot

Legal

Terms & Conditions

Template — to be reviewed by the store owner and legal counsel before going live.

1. Business identity

This online store is operated by Mar-Mot sp. z o.o., Wrzosowa 16, 87-410 Kowalewo Pomorskie, Poland. National Court Register (KRS): 0000551949. EUID: PLKRS.0000551949. REGON: 361169676. VAT number: [VAT NUMBER]. Contact: [email protected], +48 56 684 28 23.

2. Scope

These terms apply to all orders placed through this store by consumers and business customers. Mandatory consumer protection laws of your country of residence remain unaffected.

3. Products

Product descriptions, images and specifications are provided as accurately as possible. Minor variations in colour or finish may occur. Products in the Emergency & Safety category are general-purpose accessories unless explicitly stated otherwise and are not represented as certified to any particular national standard.

4. Prices and VAT

Prices are shown in EUR and include VAT where applicable. Prices may optionally be displayed in USD, GBP or PLN, converted at fixed store rates. Delivery costs are shown separately before you place your order.

5. Orders and contract formation

By selecting “Place Order” you submit a binding offer to purchase the goods in your cart. The confirmation page acknowledges receipt of your order. The contract is concluded when we confirm acceptance of your order [CONFIRM CONTRACT FORMATION MECHANISM] or dispatch the goods.

6. Availability

Stock is checked when you place your order. If an item becomes unavailable after ordering, we will inform you and refund any amount already paid for that item.

7. Delivery

We deliver to the destinations listed on our Shipping & Delivery page. Delivery times are estimates.

8. Payment

No online payment is processed at checkout. Payment arrangements are described on the Order & Payment Information page: [PAYMENT TERMS].

9. Cancellations, returns and refunds

Consumers have a statutory right of withdrawal as described on our Returns & Refunds page.

10. Consumer rights and legal guarantee

Statutory warranty rights for non-conforming goods apply. See Consumer Rights.

11. Complaints

Please send complaints to [email protected]. We will respond as soon as possible.

12. Liability

We are liable in accordance with applicable law. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. Use products according to their instructions.

13. Governing law

These terms are governed by the laws of [LEGAL JURISDICTION]. For consumers, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence.

14. Contact

Mar-Mot sp. z o.o. · Wrzosowa 16, 87-410 Kowalewo Pomorskie, Poland · [email protected] · +48 56 684 28 23

Before you agree

Read the purchase as a whole.

Product descriptions, delivery information and the applicable terms should be considered together before an order is placed.

Check the product details

Review the intended use, dimensions and limitations shown for each item. If a specification is essential to your purchase and is unclear, ask before ordering rather than relying on an assumption.

Check the unresolved details

Mar-Mot sp. z o.o. is the store operator. Payment arrangements and other marked placeholders still need the owner's verified information. The template does not establish missing details, and its presence should not be treated as confirmation that the store is ready for live trading.

Keep the relevant information

Retain the order reference and the information that was relevant when you ordered. If you need clarification, explain which item or term you are asking about. Nothing in this guidance overrides mandatory consumer rights.

Contact Order & Payment Information

Help centre

Frequently asked questions

Practical information about ordering, delivery, currencies and returns.

Do I need an account to place an order?

No. Mar-Mot is guest checkout only, so you can place an order without creating an account or signing in.

Which countries do you deliver to?

We deliver to supported destinations across the European Union. The available countries are shown during checkout before you place your order.

How much does delivery cost?

Standard delivery costs €4.90 and is free when the pre-discount order value is €75 or more. Express delivery costs €9.90.

How long will delivery take?

Standard delivery usually takes 3–6 business days. Express delivery usually takes 1–3 business days.

Which currencies can I use?

Prices can be viewed in EUR, USD, GBP or PLN. EUR is the store’s default and reference currency.

How is my order recorded?

Every successfully placed order is saved securely with its order number, items, delivery choice and customer details.

Can I change or cancel an order?

Contact us as soon as possible with your order number. We will confirm whether the order can still be changed or cancelled before dispatch.

How do returns work?

Eligible items can be returned under the conditions described on our Returns & Refunds and Consumer Rights pages. Contact us before sending anything back.